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Adelina Wins Front of House Customer Service Award

Our Head of Guest Experience, Adelina Misina, won the Front of House Customer Service award at the Manchester Hoteliers Association’s 21st annual ball at Emirates Old Trafford.

It makes it two years running for The Reach, after Chris won the Back of House award in 2025. Guests and the team have known it for a while, and it is lovely to see it recognised by hotels across the city. Congratulations, Adelina.

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